Accessibility statement for the services-rte.com website (Services Portal)

Commitment to accessibility

The services-rte.com website is committed to making its content accessible to all, in accordance with article 47 of law no. 2005-102 of 11 February 2005 on equal rights and opportunities, participation and citizenship for people with disabilities.
However, to date, the services-rte.com website is not compliant with the Référentiel Général d'Amélioration de l'Accessibilité (RGAA) 4.1.

Compliance status

 The site is currently non-compliant. The work required to achieve compliance is underway. We plan to publish a new improved version as soon as possible.

Action plan

• A full assessment of the site's content and functionality is underway.
• Corrective measures will be implemented progressively.
• An accessibility expert has been appointed to ensure compliance with RGAA 4.1.

Feedback and contact

 If you have difficulty accessing any content or functionality on the site, please contact us:

• By email: rte-accessibilite-numerique@rte-france.com
• By telephone: 01 41 02 23 45

We promise to get back to you as soon as possible.

Appeal procedures

 If you find that you have not received a satisfactory response to your complaint or request, you can contact :

• The French Rights Defender: 

www.defenseurdesdroits.fr
Rights Defender
Freephone 71120
75342 Paris CEDEX 07

• The local Accessibility Commission to assert your rights.
• Contact Arcom : To report one or more breaches of the regulations on digital accessibility, use the contact form on the Arcom website.

Update of the declaration

 This declaration was updated on: 02/04/2025